Terms and Conditions

Last updated: August 30, 2025

Please read these Terms and Conditions (“Terms”) carefully before using the https://wperrorfix.com website (the “Service”) operated by WpErrorFix (“us”, “we”, or “our”). These Terms govern your access to and use of our Service, specifically the purchase and use of WordPress plugins and Elementor templates via Paddle.com, our authorized payment processor, as well as WordPress support, design, and development services processed separately via Payoneer.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service.

1. Accounts

When you create an account with us, you must provide accurate, complete, and current information at all times. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account.

You are responsible for safeguarding your account password and for any activities or actions conducted under your account, whether with our Service or a third-party service. You agree not to disclose your password to any third party and to notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2. Products

WpErrorFix offers the following digital products through the Service:

  • WordPress Plugins: Downloadable software tools to enhance WordPress website functionality.
  • Elementor Templates: Pre-designed, downloadable templates for use with the Elementor page builder.

All purchases are processed via Paddle.com, our third-party payment processor. By purchasing these products, you agree to Paddle.com’s Terms of Service and Privacy Policy. Paddle acts as the Merchant of Record, handling all payment transactions, and may apply applicable taxes (e.g., VAT, sales tax) based on your location and local regulations. These taxes are automatically calculated and added to your purchase price at checkout, as determined by Paddle’s tax compliance system, which is registered in over 100 jurisdictions. Additionally, Paddle may deduct a processing fee (e.g., a percentage of the transaction amount) as outlined in their pricing structure, which is subject to change and detailed on their website. WpErrorFix does not control these charges, and any disputes regarding taxes or fees should be directed to Paddle’s support. All purchases are subject to our Refund Policy, which forms an integral part of these Terms.

3. Services

WpErrorFix also provides the following services, processed separately via Payoneer:

  • WordPress Support Services: Technical assistance and repair for WordPress websites, excluding custom development unless agreed upon. This includes troubleshooting, error fixing, and maintenance support, delivered by our team of experts. You must provide necessary access (e.g., login credentials) and allow reasonable time for resolution. Refunds or cancellations are governed by our Refund Policy and require prior notification.
  • Website Design Services: Custom WordPress website design, including theme customization and layout creation. Projects require a detailed brief from you, and progress is subject to your timely feedback. Partial refunds may apply based on work completed if canceled, as outlined in our Refund Policy.
  • Website Development Services: Custom WordPress development, including coding, functionality integration, and site optimization. You must approve milestones, and delays due to your unresponsiveness may affect timelines. Refunds follow our Refund Policy, with conditions based on project stage.

These services are human-led and billed through Payoneer, not Paddle.com. By engaging these services, you agree to provide accurate project requirements and cooperate fully with our team.

4. User Obligations

When using our Service, you agree to:

  • Provide accurate information required to purchase and use digital products (e.g., login credentials for download access) or engage services (e.g., project briefs, access details).
  • Use purchased plugins and Elementor templates solely for your own websites or those you are legally authorized to manage.
  • Not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, plugins, or templates without express written permission from WpErrorFix.
  • Comply with all applicable laws and regulations, including those related to intellectual property and data privacy.

Failure to comply with these obligations may result in suspension or termination of your access to the Service.

5. Intellectual Property

The Service and its original content, features, plugins, Elementor templates, and functionality are and will remain the exclusive property of WpErrorFix and its licensors. Our plugins and templates are licensed for use on a single website or as specified in the product’s licensing terms, and unauthorized distribution or use is strictly prohibited.

6. Payment and Billing

Purchases of plugins and Elementor templates are processed through Paddle.com, our third-party payment processor. By making a purchase, you agree to Paddle.com’s terms of service and privacy policy. All prices are listed in USD unless otherwise stated, and you are responsible for any applicable taxes or fees as determined by Paddle. WordPress support services, design, and development are billed separately via Payoneer and are not covered under this agreement.

7. Links to Third-Party Websites

Our Service may contain links to third-party websites or services not owned or controlled by WpErrorFix. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that WpErrorFix is not liable for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services.

We strongly recommend reviewing the terms and conditions and privacy policies of any third-party websites or services you visit.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may discontinue using the Service.

Provisions of these Terms that by their nature should survive termination (e.g., ownership provisions, warranty disclaimers, indemnity, and limitations of liability) will remain in effect after termination.

9. Limitation of Liability

To the fullest extent permitted by law, WpErrorFix, its affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or use, arising out of or in connection with your use of the Service. Our total liability for any claim related to the Service shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

10. Disclaimer

The Service, including all plugins, templates, and services, is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bangladesh.

Our failure to enforce any right or provision of these Terms will not constitute a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.

12. Changes to These Terms

We reserve the right to modify or replace these Terms at our sole discretion. If a revision is material, we will provide at least 30 days’ notice prior to the new Terms taking effect, via email or a prominent notice on our website. What constitutes a material change will be determined at our discretion.

By continuing to access or use the Service after revised Terms become effective, you agree to be bound by the updated Terms. If you do not agree to the new Terms, you must stop using the Service.

13. Contact Us

If you have any questions about these Terms, please contact us via the contact form on https://wperrorfix.com.