Privacy Policy

Last updated: August 30, 2025

At WpErrorFix, accessible at https://wperrorfix.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including WordPress plugins and Elementor templates purchased via Paddle.com, and WordPress support, design, and development services processed separately via Payoneer. By using our Service, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Voluntarily Provided: Your name, email address, billing information, and other details you provide when creating an account, purchasing plugins or templates, filling out contact forms, signing up for newsletters, or requesting support services.
  • Account-Related: Login credentials and other information provided when setting up or managing your account on our Service.

Non-Personal Information

  • Automatically Collected: Browser type, IP address, device type, operating system, and browsing behavior (e.g., pages visited, time spent on the site) collected via cookies, web beacons, and similar technologies.
  • Usage Data: Behavioral metrics, heatmaps, and session replays collected through tools like Microsoft Clarity to analyze and improve user experience.

Transactional Data

  • Payment Information: For plugin and template purchases, our third-party payment processor, Paddle.com, collects payment details (e.g., credit card information). We do not store or process payment information directly. For support, design, and development services, Payoneer processes payment data separately.

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our plugins, templates, and related services.
  • Process transactions for plugins and templates through Paddle.com and for support, design, and development services through Payoneer.
  • Respond to inquiries and provide customer support for both products and services.
  • Send newsletters, updates, or promotional content (with your consent, where required).
  • Analyze website usage and trends to enhance user experience and optimize our Service.
  • Comply with legal obligations and protect against fraud or security risks.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience (e.g., remembering preferences).
  • Serve targeted advertisements (e.g., via Google AdSense).
  • Analyze website performance and user behavior (e.g., via Microsoft Clarity).

You can manage or disable cookies through your browser settings, but note that disabling cookies may limit certain functionalities of our Service. For more details, see our Cookie Policy (if applicable) or contact us.

4. Third-Party Services

We may engage third-party services that collect or process data, including:

  • Paddle.com: Our payment processor for plugins and templates collects and processes payment information. Please review Paddle’s Privacy Policy for details on their data practices.
  • Payoneer: Our payment processor for WordPress support, design, and development services handles payment data separately. See Payoneer’s Privacy Policy for more information.
  • Google AdSense: Ads on our site may use cookies to deliver personalized advertisements. See Google’s Privacy Policy.
  • Microsoft Clarity: We use Microsoft Clarity to capture behavioral metrics, heatmaps, and session replays to improve our Service. For details, visit the Microsoft Privacy Statement and Clarity Terms.

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties (e.g., Paddle.com, Payoneer, hosting providers, analytics tools) that assist us in delivering our Service, subject to strict confidentiality agreements.
  • Legal Compliance: Authorities or other parties when required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity, with notice provided where required.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights under data protection laws (e.g., GDPR, CCPA), including:

  • Accessing your personal information.
  • Requesting corrections or deletions of your data.
  • Opting out of marketing communications.
  • Restricting or objecting to certain data processing activities.
  • Requesting data portability.

To exercise these rights, contact us at hello@wperrorfix.com. We will respond within the timeframes required by applicable law (typically 30 days).

8. Children’s Privacy

Our Service is not intended for children under 13 (or the equivalent age under applicable law). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately at hello@wperrorfix.com to request its removal.

9. International Data Transfers

Your information may be processed in countries outside your jurisdiction, including Bangladesh, where our operations are based. We ensure appropriate safeguards are in place to comply with data protection laws during such transfers, including those involving Paddle.com and Payoneer.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the updated “last updated” date. We encourage you to review this policy regularly. Continued use of our Service after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@wperrorfix.com
Website: https://wperrorfix.com